Question 1

How do I know that my booking is confirmed?

Accepted Answer

Your booking will be confirmed via email, once the terms and conditions are agreed and deposit of $100.00 is paid.  Full payment must be completed at the latest the day before the party . Payments can be made via internet banking.

Bank Details:
Sloths That Slumber [Trading as: E K Wick]
03-1509-0286181-001

Question 2

What if I change my mind and cancel the booking?

Accepted Answer

If you cancel within the 7 days prior to the party then Sloths That Slumber have the right to charge you 50% of the package price minus your non-refundable deposit. Any cancellations between 7-10 days prior before the party will result in withholding 50% of the non-refundable deposit.

Exceptions may only be made if cancellation occurs 24 hours prior to event date due to sickness or medical emergency. Sloths That Slumber will not refund any cancellations, events must be rescheduled.

Question 3

How long in advance do I need to book the party?

Accepted Answer

Ideally the earliest you can book is always the better. To ensure we can still fit your request  in our schedule, we ask for 2 weeks in advance booking for any party package except for the bespoke option, when in order to source the right equipment for you, we require up to 4 weeks of time. However, if you happen to have a last-minute request do get in touch nonetheless, and we'll see if we can help.

Question 4

How many children can be booked at once?

Accepted Answer

We can cater for up to 9 children at a time, please contact me to discuss your requirements for 10+ groups.

Question 5

Is travel fee applied into the booking cost?

Accepted Answer

Yes, it is, but only within Wanaka area.  Any location outside of Wanaka, up to 60km radius (e.g. Lake Hawea, Arrowtown, Cromwell) will incur a small transport fee, advised at the time of booking.

Ready to book?